Shipping policy

No, Mediterranean Beauty Box does not ship internationally, only within ROI.

Registered users have the ability to check the status of their order, to do so, go to My Account.

Alternatively, please contact Customer service at e-mail or on mobile number from 9am-12am + 353 (0)83 836 9487

Mediterranean Beauty Box delivers to any addresses in the ROI. Our standard delivery rate is €5.90. Standard delivery is FREE for orders of €55 or more.

Orders will be delivered in 3 - 4 working days. Delivery is Monday to Friday, excluding Public Holidays. Any orders placed after 4pm Friday and over the weekend will not be dispatched until Monday excluding Public Holidays.

We are located in Bru Na Sionna, Shannon, Co. Clare, Ireland

Returns & Exchanges

Return/exchange is possible within 28 days of the date of purchase. To be eligible for a return, your product(s) must be in the same condition that you received it, unused and in its original packaging. You’ll also need the receipt or proof of purchase. We will only accept 3 returns per year per customer. To start a return, contact us at

Please call Monday to Friday 9am to 5pm or e-mail us at if after hours. We cannot guarantee that cancellations or changes will be possible due to the promptness of our order processing.

No, you must pay the cost of postage and this will not be refunded to you by Mediterranean Beauty Box. Products sent back to us without first requesting a return will not be accepted.

Gift cards are non-refundable.

Click & collect

Our FREE Click and collect service gives you another great way to shop for your favourite products, simply order online and pick up your order in front of our premises in Bru Na Sionna, Block J, Shannon, Co.Clare. All orders placed from Monday to Friday from 10am-4pm will be ready for you within one hour. You will receive the text message and email when your order is ready. Click & Collect option is not available during the weekends and Bank Holidays.

My Account

Registering to our website allows you to keep a record of your information. This will save you some time on your next purchase. Also you will be able to see your past orders and re-order easily. You will receive information, newsletters and special offers only available to our registered customers.

If you forgot your password, simply go to login page, click on "forgot password" and we will send you the recovery email.

Simply go to login page and enter your login/password. You will then be able to change your personal information.


We understand how important security is to you. To help ensure that your shopping experience is safe, simple and secure, we use industry-standard Secure Socket Layer (SSL) technology.
When you place an order at our website, we automatically encrypt sensitive information such as your name, address and credit card details. SSL employs 128-bit encryption and is the most advanced consumer online security technique to date. When SSL is enabled on a website, you will see a padlock at the top of your browser and by clicking on it you will find information about the SSL digital certificate registration.

The customer information that we have in our database is reserved for internal use only, we do not sell this information to anybody, it is kept private. This information is needed in order to get to know you better and find ways of serving you better. You also have the right and the ability to modify this information at anytime by logging on to your account.

The Products

Yes, with every order you will get our free samples.
If you want to try our products feel free to contact us via our mail we will send you the samples for free

Yes, organic/natural cosmetics use natural components, mostly from organic/natural farming, that are effective and healthier for your skin.

Our natural cosmetics products are handmade
in small batches by Croatian manufactures, using certificated natural/organic ingredients. Our products are cruelty free and vegan friendly, while our packaging is recyclable.